Privacy Policy

Last Updated: October 26, 2023

Welcome to balmy.top. This Privacy Policy describes how balmy.top ("we," "us," or "our") collects, uses, shares, and protects your personal information when you visit our website https://balmy.top (the "Site") and use our services. We are committed to protecting your privacy and handling your data in an open and transparent manner.

By accessing or using the Site, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our Site.

1. Information We Collect

We collect several types of information from and about users of our Site, including information:

1.1 Information You Provide Directly

• Contact Information: Such as your name, email address, and any other information you provide when contacting us via email or forms.
• Account Information: If you create an account, we collect your username, password, and other registration details.
• Communications: Records of your correspondence with us, including support requests and feedback.
• User Content: Any content you submit, post, or display on the Site.

1.2 Information Collected Automatically

• Usage Data: Details of your visits to our Site, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Site.
• Device Information: Information about your computer and internet connection, including your IP address, operating system, browser type, and device identifiers.
• Cookies and Tracking Technologies: Information collected through cookies, web beacons, and other tracking technologies. Please see our dedicated Cookies section for more details.

1.3 Information from Third Parties

We may receive information about you from third-party services (e.g., analytics providers, advertising networks) in accordance with their privacy policies and terms.

2. Use of Your Information

We use the information we collect for various business purposes, including:

• To Provide and Maintain Our Service: Operating, maintaining, and improving the Site and its features.
• To Communicate With You: Responding to your inquiries, sending service-related notices (e.g., updates, security alerts), and providing customer support.
• To Personalize Your Experience: Customizing content and offerings based on your preferences and interests.
• For Analytics and Research: Analyzing trends, tracking user movements, and gathering demographic information to understand how our Site is used.
• For Marketing and Promotions: Sending you promotional communications about our services, with your consent where required by law.
• To Ensure Security: Protecting against malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible for such actions.
• To Comply with Legal Obligations: Fulfilling our legal and regulatory requirements.

3. Data Protection and Security

We implement appropriate technical and organizational measures designed to protect the security of your personal information. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.

• Security Measures: We use industry-standard security protocols, such as encryption (where applicable), access controls, and secure server infrastructure to safeguard your data.
• Data Retention: We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
• Third-Party Processors: We may engage trusted third-party service providers to process your information. These providers are contractually obligated to handle your data securely and only for the purposes we specify.
• International Transfers: Your information may be transferred to, and processed in, countries other than your country of residence. We will take steps to ensure your data receives an adequate level of protection.

4. Cookies and Similar Technologies

Our Site uses cookies and similar tracking technologies to track activity and hold certain information.

• What Are Cookies: Cookies are small data files placed on your device. They help us improve our Site and your experience, remember your preferences, and understand how our Site is used.
• Types of Cookies We Use:
  • Essential Cookies: Necessary for the Site to function and cannot be switched off.
  • Performance/Analytics Cookies: Allow us to count visits and traffic sources to measure and improve performance.
  • Functionality Cookies: Enable enhanced functionality and personalization.
  • Targeting/Advertising Cookies: Set by our advertising partners to build a profile of your interests.
• Your Choices: Most web browsers allow you to control cookies through their settings preferences. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. However, disabling certain cookies may affect the functionality of the Site.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information. These may include:

• Right to Access: Request access to the personal information we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete personal data.
• Right to Erasure: Request deletion of your personal data under certain circumstances.
• Right to Restrict Processing: Request restriction of processing of your personal data.
• Right to Data Portability: Request transfer of your data to another controller in a structured format.
• Right to Object: Object to our processing of your personal data for direct marketing or other specific purposes.
• Right to Withdraw Consent: Where processing is based on consent, you have the right to withdraw consent at any time.

To exercise any of these rights, please contact us using the details in the Contact Us section. We will respond to your request in accordance with applicable laws. We may need to verify your identity before processing your request.

6. Sharing of Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

• With Service Providers: Trusted vendors who perform services on our behalf (e.g., hosting